Shipping Policy

At Fly Little Birdy, we work hard to get your order packed, produced, and shipped as quickly as possible while maintaining the quality of every piece.

Many of our products are made-to-order, meaning production begins after your order is placed.

Order Processing

Orders are typically processed within 2–7 business days before shipping.

Processing times may vary during:

Product launches

Sales periods

Public holidays

High order volume periods

Once your order has been shipped, you will receive a confirmation email with tracking information where available.

Domestic Shipping (Australia)

Estimated shipping times within Australia are generally:

Standard Shipping: 3–10 business days

Express Shipping: 1–5 business days

Delivery times may vary depending on your location and the shipping provider.

International Shipping

We currently ship to selected international locations.

Estimated delivery times:

New Zealand: 5–12 business days

United States & Canada: 7–20 business days

Europe & International: 10–25 business days

International customers may be responsible for:

Customs duties

Import taxes

Local handling fees

These charges are determined by your country’s customs authority and are not controlled by Fly Little Birdy.

Tracking Information

Tracking details will be sent via email once your order has been dispatched.

Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping details are correct before completing checkout.

Fly Little Birdy is not responsible for:

1- Orders shipped to incorrect addresses entered by the customer

2- Lost packages due to incorrect information

3- Delays caused by incomplete delivery details

If you notice an error in your shipping address, contact us immediately.

Lost, Delayed, or Stolen Packages

Once an order has been handed to the shipping carrier, delivery is outside of our direct control.

Fly Little Birdy is not responsible for delays caused by:

1- Postal service disruptions

2- Customs clearance

3- Weather conditions

4- Carrier delays

If your package appears lost, please contact us and we will do our best to assist in locating the shipment.

We recommend shipping to secure delivery locations whenever possible.

Multiple Item Orders

Some orders may arrive in separate packages depending on:

Product availability

Supplier locations

Fulfilment partners

You may receive multiple tracking numbers for a single order.

Shipping Delays During Releases

During major launches or limited drops, dispatch times may be longer than usual due to increased order volumes.

We appreciate your patience and support during these periods.

For shipping enquiries, please contact:

Fly Little Birdy

Email: info@flylittlebirdy.com

Website: flylittlebirdy.com⁠